Contact Canada Visa Apply

Send us your questions about the Canada eTA and Visitor Visa application process. We have set out first what to check before you write, the kinds of enquiries we can help with, the minimum information we need from you, and how your personal information is handled.

Updated 2026.09.11

What would you like to know?

Inquiry category	Common inquiries
Applications	Application process, required documents, checking application results, errors · reapplying
Tourism · Travel	Canadian travel visas, eTA, required documents
Business trips · Business	Business trips · business visits
Study · Work	Study Permit, Work Permit
Family · Spouse	Family · spousal visas, marriage-related applications
Application status	Checking the status of an application
Refusals	Checking the reason for refusal and reapplying

Send an enquiry

So that we can give you accurate guidance, please tell us as much as you can below. Fields marked with an asterisk (*) are required.

Name *

Mobile number *

Email *

Nationality *

Country of residence

Enquiry type *

Purpose of your visit to Canada *

Planned departure date for Canada

Intended length of stay

Have you applied? *

Application number

Previous refusals

Subject *

Your enquiry *

Attachment Passport information page, notices and similar. Do not attach resident registration numbers, passwords or card numbers.

I agree to the collection and use of my personal information. *

Information collected	Name, mobile number, email, nationality, the content of your enquiry and any information needed to advise you
Purpose of use	Reviewing and responding to enquiries about Canadian visa and eTA applications
Retention period	Destroyed once that purpose has been met, in line with the relevant laws and our internal policy

Spam protection *

6-digit security code

Enter the 6 digits exactly as they appear in the image.

Item	Details
Information collected	Name, mobile number, email, nationality, the content of your enquiry and any information needed to advise you
Purpose of use	Reviewing and responding to enquiries about Canadian visa and eTA applications
Retention period	Destroyed once that purpose has been met, in line with the relevant laws and our internal policy

The information we collect is used only to handle your enquiry and is not passed to third parties. You may decline to give consent, but we will then be unable to accept your enquiry.

We do not collect resident registration numbers, passwords, card numbers or verification codes. Please do not enter them in your enquiry either.

What would you like to know?

Send an enquiry

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